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Deposit Products and Services for Small Business Customers

Course List | ABA Member Registration | Non-Member Registration

Deposit Products and Services for Small Businesses provides students with an understanding of general banking needs. This course discusses common deposit and non-credit products by focusing on the benefits to the small business customer. Special emphasis is placed on connecting the needs of different bank products with the life cycle of the business.   

Price $130 Nonmembers / $95 Members
License Option Courses are also available at discounted prices under an annual license.  Learn More
Course Credits AIB: 0.0 ; ICB: .75 CCSR; CPB
Prerequisites None
Required Software None
Optional Software Adobe Acrobat Reader and RealPlayer

Audience

Bank personnel who are new to the small business market and who are responsible for providing services to small business customers.  

Learning Objectives

After completing this course, students will be able to:   

  • Define the small business market and identify the banking needs of small business customers
  • Explain the importance of small business customers to banks
  • Describe the features and benefits of business products and services
  • Compare and contrast features and benefits for the products and services available to small businesses
  • Identify the life stages of a small business products and services that target the small business customer's needs
               


Questions? Please contact training@aba.com for more information.